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How It Works

Background Sounds is a royalty free music streaming service for business. You can play our music legally and with confidence in your business without a PRS/PPL Music Licence.

A subscription to Background Sounds gives you access to a fantastic
selection of playlists covering all types of genres and styles.

 

What’s included –

  • Certificate of your royalty-free subscription upon request
  • Access to playlists 24/7
  • New tracks added on a monthly basis
  • New playlists added across the year
  • A friendly support team that’s here to help you get the best from the service

Try Us For Free Subscribe Today

What Do I Need?

Streaming is the fastest way to start playing music in your business
and set up is quick and easy. Here’s what you need:

Internet | Wifi – You will need a stable internet connection to stream the music, if can stream a YouTube video, you’re good to go. The service is a streaming service and not available to download or as an app.

Stable Internet
Connection

OR

A device to log into the playlist library – Log into the playlist library is via this website. You can use any of the devices shown on the right.

Mobile

OR

Tablet

OR

Laptop | PC

OR

We suggest you connect your device to a speaker via cable or Bluetooth. Compatible with most Sonos products via Airplay / Airplay 2

OR

Start Your Free Trial Today Subscribe Today

Device Guidance

POS devices
A device using POS software or one you use for business activities will interrupt your music. Use a device for the music you can leave alone.

Mobile|Tablet devices
For the best experience, you should ensure your device is up to date with the latest software version. Devices that can no longer update can experience interrupted music.

FAQs

So I don’t need a PRS/PPL Music Licence to use your service?

That’s correct. You can legally play our music in any business without a PRS PPL Music Licence.

Are you able to send a certificate?

Absolutely, email us to request a certificate once you have purchased your subscription

How often is the music updated?

We add new songs every month to the playlist library and new playlists through the year.

Can I use Background Sounds in several locations?

Yes, get in touch to discuss your requirements.

Do you have an app?

No, the service is only available via online streaming.

How do I add you to my IOS home screen?

Open Safari, go to the website, tap the bottom central button to select sharing options, and then select Add to home screen.

How do I add you to my Android home screen?

Open Chrome, go to the website, tap the menu icon (three dots in the top right corner), and then tap Add to home screen.

Can I use the service on more than one device at the same time?

No, the music will not play if you are logged in to 2 devices at the same time.

Can I use the same account for multiple floors?

Yes, if your audio setup plays music to multiple floors from one source

Can I play different music in different rooms/areas?

To play different music in different rooms/areas please contact us.

Troubleshooting

For anything not covered in the below list please get in touch with the team for support

Get In Touch

The music stops after one song

If you are using the same device to play music that you use for POS you may experience interruptions in the service as other apps can take over the audio session – we would advise using a separate device that you only use for playing the music.

This can also occur when the device you are using goes into sleep or battery-saving mode.
We’ll look at this by device type.

Apple devices
*Make sure your phone is not in low power mode when you do this.
Step 1. Go to settings.
Step 2. Select display and brightness
Step 3. Select auto-lock
Step 4. Select never

Android devices
(Motorola|Nexus | Google Phones)

1

From the top of your phone screen, swipe down to access the quick settings menu

2

Tap the battery icon

3

Move the battery saver on or off (slider will be grey and slid to the left for off setting)

How do I connect your service to my Alexa speaker?

Connect to your Alexa via your devices Bluetooth or Airplay

How do I connect your service to a Bluetooth speaker?

It depends on what device and speakers you are using, however you should be able to connect most devices via Bluetooth, Airplay or a wired AUX connection

How do I connect your service to my Sonos System?

Connection to Sonos is done outside of the Sonos App. Connection should be made via Bluetooth, Airplay or a wired AUX connection. Check out our Sonos Connection guide video here: https://www.youtube.com/watch?v=yVV8MvK11QY&t=1s

I haven't received my activation email

Please check your junk/spam folder or get in touch

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