Close

How It Works

Background Sounds is a royalty free music streaming service for business. You can play our music legally and with confidence in your business without a PRS/PPL Music Licence.

A subscription to Background Sounds gives you access to a fantastic
selection of playlists covering all types of genres and styles.

 

What’s included –

  • Certificate of your royalty-free subscription upon request
  • Access to playlists 24/7
  • New tracks added on a monthly basis
  • New playlists added across the year
  • A friendly support team that’s here to help you get the best from the service

Try Us For Free Subscribe Today

What Do I Need?

Streaming is the fastest way to start playing music in your business
and set up is quick and easy. Here’s what you need:

Internet | Wifi – You will need a stable internet connection to stream the music, if can stream a YouTube video, you’re good to go. The service is a streaming service and not available to download or as an app.

Stable Internet
Connection

OR

A device to log into the playlist library – Log into the playlist library is via this website. You can use any of the devices shown on the right.

Mobile

OR

Tablet

OR

Laptop | PC

OR

We suggest you connect your device to a speaker via cable or Bluetooth. Compatible with most Sonos products via Airplay / Airplay 2

OR

Start Your Free Trial Today Subscribe Today

Device Guidance

POS devices
A device using POS software or one you use for business activities will interrupt your music. Use a device for the music you can leave alone.

Mobile|Tablet devices
For the best experience, you should ensure your device is up to date with the latest software version. Devices that can no longer update can experience interrupted music.

Troubleshooting

For anything not covered in the below list please get in touch with the team for support

Get In Touch

The music stops after one song

This tends to occur when the device you are using goes into sleep or battery-saving mode.
We’ll look at this by device type.

Apple devices
*Make sure your phone is not in low power mode when you do this.
Step 1. Go to settings.
Step 2. Select display and brightness
Step 3. Select auto-lock
Step 4. Select never

Android devices
(Motorola|Nexus | Google Phones)

1

From the top of your phone screen, swipe down to access the quick settings menu

2

Tap the battery icon

3

Move the battery saver on or off (slider will be grey and slid to the left for off setting)

The music won’t play

This is often because the device you are using has a poor WiFi connection. Sometimes the device is too far away.

1

Move your device closer to your router if possible. Reducing the distance between the two may improve your WiFi strength.

2

Check your internet speed by typing into Google what’s my internet speed. You need a broadband speed of 3 Mbps to stream audio.

3

If the issue persists we would recommend investing in faster WiFi. Or using a device that you can connect to your internet connection via an ethernet cable.

My iPad keep crashing after I press play

This occurs on older devices. It’s most often due to old software. There are a few checks you can run to try and rectify this.

If you still experience the issue. It’s likely the device is not compatible with streaming via the browser. We would recommend trying an alternative device if you have one.

1

Check you are using the most up-to-date version of the software. You can do this by going to Settings > General > Software Update to check for available updates

2

Clear Safari history and cookies. Go to Settings > Safari > Clear History.

3

Clear all cookies. Go to Settings > Safari > Clear Cookies and Data.

How do I connect to speakers?

Echo Dot
You can use the Alexa app to pair your phone with your device.
Step 1. Put your device (phone/tablet) into pairing mode.
Step 2. Open the Alexa app.
Step 3. Select devices.
Step 4. Select Echo & Alexa.
Step 5. Select your device.
Step 6. Select Bluetooth devices, and then pair a new device.

Standard speakers
These usually require you to either attach via cables provided with your speakers or to pair your device to the speaker using Bluetooth. We suggest you follow the manufacturer’s instructions on how to do this.